Scale the agency, not the reporting stack.

For agencies and consultants managing performance across multiple client accounts. MerchantSpring brings every client and channel into one governed foundation, with the advertising, profit, and operational context most reporting tools leave out. It runs the recurring report on schedule and turns a client question into analysis you can send, not another export to rebuild.

A reporting week that does not start with exports.

Give account teams a clearer way to see, explain, and deliver client performance, without reassembling the evidence before every conversation.

Portfolio review

See which clients, channels, and products have moved before the team decides where to spend its attention.

Before the client call

Move from the change to the cause across sales, advertising, profit, and operations while the context is still useful.

In the room

Keep the chart, commentary, and underlying marketplace numbers together so the recommendation can withstand the follow-up question.

After the meeting

Share the agreed view as a dashboard, scheduled report, PDF, or live link instead of rebuilding it in another format.

Between the meetings

Suppressed listings, lost Buy Box, and inventory risk reach the account team as they happen, so the client hears about the problem from you, with the fix already moving.

Run this way, reporting hands back ~4 hours per account manager each week.

One agency view. Separate client worlds.

Your team needs portfolio oversight. Each client needs a view that reflects only their business. MerchantSpring supports both without asking the agency to maintain a separate stack of spreadsheets, Power BI rebuilds, and slide decks for every account.

For your agency

Portfolio oversight

Move across client accounts, channels, and countries from one workspace.

Repeatable structure

Use custom dashboards and flexible report layouts that match the way your agency works.

One source of truth

Keep sales, advertising, profit, and operational context available to the whole account team.

For each client

Restricted access

Give external users access to selected dashboards without exposing administrative settings.

Flexible delivery

Share live dashboards, scheduled email reports, exports, PDFs, or live links.

Your presentation

Use white-label dashboards, reports, and client-facing experiences under your agency brand.

Build the report once and keep the cadence.

Recurring client reporting should run because the schedule says so, not because someone remembered to rebuild and send it.

Daily, weekly, or monthly Choose the reporting frequency that matches each client relationship.

Any valid email Deliver recurring reports to clients, leadership, or other external stakeholders.

No login required Recipients can receive scheduled reports without a MerchantSpring account.

Keep the view consistent. Custom dashboards and flexible layouts let the agency standardise its reporting model while tailoring the detail to each engagement.

Keep the data current. Scheduled delivery reflects the latest available sync cycle, without a fresh manual export.

Run the agency on the data layer.

The structure your team manages in MerchantSpring is not locked in the UI. Some of our clients run 600+ channels, and the tags and groups that keep a portfolio that size organised can be managed in the platform or from your own systems.

Channel tags, at the API layer

Tag and organise client channels programmatically. Most tools do not expose tagging at the API layer.

Custom groups, managed from your systems

Create and update the product groupings your reporting runs on, straight from the tools your team already uses.

Onboarding, automated

Stand up a new client's reporting structure from your own systems, so reporting is live before the first client conversation.

MerchantSpring MCP connects the same portfolio to the AI tools your team already works in.

Turn the client question into something you can send.

Ask in plain English, investigate live marketplace performance, and move from the answer to a client-ready report without redoing the analysis in slides.

Grounded in live data

Answers use the same connected marketplace numbers behind MerchantSpring dashboards, not the open web.

Chart and commentary together

Return the visual, the explanation, and the recommended next step in one analysis.

Ready for the client

Share a live link or PDF, apply your logo, colours, and domain, and repeat the question across client accounts.

Built for the agency operating model.

300+ Agencies

$28.1b Gross merchandise value (USD)

111m Alerts sent each month

Questions agencies ask before moving client reporting.

Who is this solution for? Marketplace agencies, ecommerce consultancies, and specialist advisors managing reporting, analysis, or performance across multiple client accounts.

Can we manage multiple clients and marketplace accounts? Yes. MerchantSpring brings multiple seller and vendor accounts into one agency workspace while preserving the context of each client and connected channel.

Can clients access selected dashboards? Yes. External users can be given restricted access to selected dashboards without access to administrative settings or dashboards that have not been shared with them.

Can scheduled reports go to someone without a login? Yes. Scheduled reports can be sent daily, weekly, or monthly to any valid email address, including clients and external stakeholders without a MerchantSpring login.

Can reporting be white-labelled? Yes. MerchantSpring supports white-label dashboards and reports. Insights Agent reports can be shared as a PDF or live link with your agency logo, colours, and domain.

Can we manage client structure through the API? Yes. Channel tags and custom groups, the constructs agency reporting runs on, can be created and managed at the API layer as well as in the platform. MerchantSpring MCP also connects the portfolio to AI tools like Claude and ChatGPT.

Is MerchantSpring only for Amazon agencies? No. MerchantSpring connects to 120+ marketplaces and commerce channels, including Amazon, Walmart, eBay, Shopify, TikTok Shop, and regional marketplace networks.

How is client data handled? Authorised connections feed MerchantSpring's governed data layer.